FedEx is warning consumers not to fall for a new scam that tries to trick them into opening a text or an email about the status of a delivery.
People across the country are receiving texts and emails that appear to be from FedEx alerting them to a package. The messages contain a "tracking code" and a link to set "delivery preferences." Some people are getting texts with their names and others are addressed to "hey dude."
According to HowToGeek.com, the link sends people to a fake Amazon satisfaction survey. After answering some questions, you are asked for a credit card number to claim a free product.
FedEx says the text messages and emails are not legit.
“FedEx does not send unsolicited text messages or emails to customers requesting money or package or personal information,” the company said in a statement sent to USA TODAY. “Any suspicious text messages or emails should be deleted without being opened, and reported to abuse@fedex.com.”
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One local law enforcement agency is also urging consumers not to fall for the scam.
"When in doubt about a tracking number go to the main website of the shipping company and search the tracking number yourself," the Duxbury, Massachusetts police department tweeted.
One Twitter user, who was not expecting a delivery, figured out it was a scam by copying and pasting the code on the FedEx website. "It said there is no package," she tweeted. "I was like yea scam."
Another Twitter user said he received the scam twice.
FedEx has more information on its fraud warning page with tips on how to recognize scams.
"FedEx does not request, via unsolicited mail or email, payment or personal information in return for goods in transit or in FedEx custody," the page says. "If you receive any of these or similar communications, do not reply or cooperate with the sender. If your interaction with the website resulted in financial loss, you should contact your bank immediately."
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Follow USA TODAY reporter Kelly Tyko on Twitter: @KellyTyko
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