WVU has been made aware of a recent rise in fraudulent unemployment claims among faculty and staff. This issue is not related to anything that has happened at the University. However, cases of identity theft leading to fraudulent unemployment claims continue to surge across the state and throughout the U.S.
WVU's Information Security team has done multiple checks and continues to monitor our systems, and there is no evidence of any data breaches on the University's systems.
If WVU is made aware that a fraudulent unemployment claim has been filed on your behalf, WVU Shared Services will notify you via email with additional instructions. Further, if Shared Services is made aware that a fraudulent unemployment claim has been filed on your behalf, we will we send a response to WorkForce West Virginia to notify them of the fraudulent activity.
If you are the victim of a fraudulent unemployment claim, WVU recommends you follow the action steps outlined at identitytheft.gov/UnemploymentInsurance.
State agency information:
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Contact WorkForce West Virginia. It is important to alert WorkForce West Virginia immediately of the fraud at reportunemploymentfraud@wv.gov to have your claim closed and marked as fraudulent activity. Email is the best way to contact WorkForce West Virginia.
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If you are unable to email WorkForce West Virginia, you may alert them via a dedicated phone number for fraud by calling 304-433-8790. If calling, please document your claim in writing and make sure you receive confirmation of your report from WorkForce West Virginia.
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If Workforce West Virginia is not notified, they are unable to determine the potential fraud.
Note: The identity thief potentially could be paid through this claim, which also potentially could make the victim of the fraud activity responsible for payments made.
In addition, the University recommends you:
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Report the identity theft using the Identity Theft and Federal Trade Commission websites. These sites provide resources for identity theft victims, including streamlined checklists and sample letters that can be used when reaching out to individuals that you want to alert about the fraud. The Identity Theft site also provides information on how to protect yourself from fraudulent unemployment insurance benefits claims.
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File a report with law enforcement. Contact your local police department and tell them your identity has been stolen. Be prepared to provide a copy of your Federal Trade Commission report, your driver’s license, proof of your address and proof of the theft (such as the notification of a false claim). If you experience any issues (e.g., because it may be a minimal amount of money), insist on filing the report and request a copy be sent to you.
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Check your bank account. If unemployment compensation money has been deposited into your account, you will need to remit that money back to WorkForce West Virginia. Be sure to get a receipt from WorkForce West Virginia that you have repaid the money.
Contact WVU Shared Services at 304-293-6006 or SharedServices@mail.wvu.edu if you have any questions or need assistance.
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